ITC314 – Virtualisation Technologies

Subject Outline
ITC314 – Virtualisation Technologies
Table of Contents
Subject Summary …………………………………………………………………………………………………….2
Subject Coordinator …………………………………………………………………………………………………2
Subject Coordinator ……………………………………………………………………………………..2
Email …………………………………………………………………………………………………………..2
Phone………………………………………………………………………………………………………….2
Consultation procedures ………………………………………………………………………………2
Subject Overview……………………………………………………………………………………………………..2
Abstract……………………………………………………………………………………………………….3
Learning outcomes……………………………………………………………………………………….3
Subject content ……………………………………………………………………………………………3
Academic Progress Requirements………………………………………………………………….3
Assumed knowledge …………………………………………………………………………………….4
Subject Schedule & Delivery ……………………………………………………………………………………..4
Prescribed text……………………………………………………………………………………………..4
Class/tutorial times and location …………………………………………………………………..4
Schedule ……………………………………………………………………………………………………..4
Learning materials………………………………………………………………………………………..6
Learning, teaching and support strategies ……………………………………………………..6
Recommended student time commitment …………………………………………………….8
Assessment and Exam Items……………………………………………………………………………………..9
Essential requirements to pass this subject…………………………………………………….9
Items …………………………………………………………………………………………………………..9
Concepts – online quiz ………………………………………………………………………9
Virtualisation Report……………………………………………………………………….11
Installation Manual …………………………………………………………………………16
Virtual Infrastructure Design ……………………………………………………………19
Final Exam ……………………………………………………………………………………..23
Assessment and Exam Information ………………………………………………………………………….28
Academic Integrity ……………………………………………………………………………………..28
Referencing………………………………………………………………………………………………..28
How to submit your Assessment and Exam items………………………………………….29
Postal Assessment – submission process…………………………………………..29
Hand delivered Assessment – submission process …………………………….29
Alternative Assessment – submission process……………………………………29
Interact2 – Online exam submission process……………………………………..29
Extensions………………………………………………………………………………………………….30
How to apply for special consideration…………………………………………………………30
Penalties for late submission……………………………………………………………………….31
Resubmission …………………………………………………………………………………………….31
Feedback processes ……………………………………………………………………………………31
Assessment return………………………………………………………………………………………31
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Student Feedback & Learning Analytics ……………………………………………………………………31
Evaluation of subjects …………………………………………………………………………………32
Changes and actions based on student feedback ………………………………………….32
Learning analytics ………………………………………………………………………………………32
Services & Support …………………………………………………………………………………………………32
Develop your study skills …………………………………………………………………………….33
Library Services ………………………………………………………………………………………….33
Policies & Regulations …………………………………………………………………………………………….33
Subject Outline as a reference document……………………………………………………..33
Subject Summary
ITC314 – Virtualisation Technologies
Session 1 2021
Faculty of Business, Justice and Behavioural Sciences
School of Computing and Mathematics
Internal Mode
Credit Points 8
Welcome to a new session of study at Charles Sturt University. Please refer to the University’s
Acknowledgement of Country (http://student.csu.edu.au/study/acknowledgement-ofcountry).
Subject Coordinator
Subject Coordinator Assoc Prof chandana Penatiyana Withanage
Email cwithana@studygroup.com
Phone +61 2 9291 9356
Consultation procedures
Any questions concerning the teaching of this subject can be made by contacting your Subject
Lecturer.
Lecturer Name : Sarwar Tapan
Lecturer Email : STapan@studygroup.com
Email is the best option. Please send a brief message regarding the issue and include the
subject name and subject code in your email – it really helps to know which class you belong
to, before I respond to your query. If your query is urgent then meet with your respective
Course Coordinator at Level 4, 30 Church Lane.
Subject Overview
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Abstract
This subject provides students with a detailed introduction to virtualisation and hypervisor
technologies. It looks at how these technologies are used within an enterprise to achieve
various business goals. It further explores the planning, implementation and management of
these virtualisation technologies in the context of a virtual infrastructure.
Learning outcomes
Upon successful completion of this subject, students should:
• be able to communicate the importance of different virtualisation technologies for X86
and Unix based platforms;
• be able to evaluate which virtualisation technology should be used in a given set of
requirements;
• be able to communicate the essentials of network and storage virtualisation;
• be able to discuss and evaluate the requirements for effective Virtual Machine (VM)
management;
• be able to identify and evaluate the requirements to create a virtual infrastructure;
• be able to analyse the requirements for management of a virtual infrastructure.
Subject content
There are a number of topics in this subject which you will access through Interact. These
topics are:
• Introduction to virtualisation and hypervisor technologies
• Desktop vs Server virtualisation
• Virtual machines (VMs), The cloud and containerisation
• VMs and operating systems
• VM management
• Server virtualisation
• Virtualisation security
• Network and storage virtualisation
• VMs, availability and data centres
• Virtual infrastructure
Academic Progress Requirements
The Assessment Policy (https://policy.csu.edu.au/document/viewcurrent.
php?id=301&version=11) (https://policy.csu.edu.au/document/viewcurrent.
php?id=301&version=11)sets out the criteria for monitoring academic progress in all
coursework degrees. Passing more than 50% of subjects in each session of study and passing
key subjects (https://student.csu.edu.au/my-course/my-subjects-and-results/key-subjects) on
the first attempt are both indicators of satisfactory academic progress through your course.
The University will contact and offer support to students who do not meet academic progress
requirements. There are three stages of academic progress: Stage 1 involves optional support,
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Stage 2 requires your engagement with the support offered and Stage 3 is where you will be
considered for exclusion from your course.
Assumed knowledge
Background knowledge at the level of ITC212 or ITC242
Subject Schedule & Delivery
Prescribed text
Find information about the textbooks required for your subjects on the Current Students
(https://www.csu.edu.au/current-students/learning-resources/information-planning/
textbooks) site. Check the Library (https://library.csu.edu.au/) to find out if your text is an
eBook.
The prescribed text for this subject is:
Portnoy, M. (2016), Virtualization Essentials, 2nd Edition, John Wiley & Sons, Indiana.
ISBN:978-1-119-26772-0
Class/tutorial times and location
Your class times can be found at Timetable @ CSU (http://timetable.csu.edu.au/). Find out
how to use Timetable @ CSU via the Student Portal Class Timetable
(http://student.csu.edu.au/study/study-essentials/timetable) page.
Schedule
Session
Week
Week
Commencing Topics Learning
activities Comments
1 01 Mar 2021
Introduction to
virtualisation and
hypervisor
technologies
Chapters 1 &
2
Download and install
VirtualBox 6.1.16
2 08 Mar 2021 Desktop vs Server
virtualisation
Chapters 1 &
2
Assignment 1 opens
on 12 Mar and is due
by 23:59 on 21 Mar 21
3 15 Mar 2021
Virtual machines, The
Cloud and
Containerization
Chapters 3 &
4, and
recommended
readings
4 22 Mar 2021 VMs and operating Chapters 5 & 6 Assignment 2 due on
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Session
Week
Week
Commencing Topics Learning
activities Comments
systems 28 Mar 21
5 29 Mar 2021 VM management Chapters 7, 8
& 12
6 05 Apr 2021 Server virtualisation Chapters 11 &
9
7 12 Apr 2021 Mid Session Break Assignment 3 due on
12 Apr 21
8 19 Apr 2021 Mid Session Break
9 26 Apr 2021 Virtualisation security Selected
topics
10 03 May 2021 Network and storage
virtualisation
Chapters 9 &
10
11 10 May 2021 Understanding
availability Chapter 13 Assignment 4 due on
16 May 21
12 17 May 2021 Building virtual
infrastructure
See
recommended
reading
13 24 May 2021 Managing virtual
infrastructure
Chapters 9, 10
& 12
14 31 May 2021 Revision and exam
discussion All
15 07 Jun 2021 Exam period Details to be provided
16 14 Jun 2021 Exam period
Please see below Additional/Replacement Class Requirements for this session: Classes
running on the following Public Holidays should have a replacement class:
• Friday 02nd April 2021 (Good Friday)
• Monday 05th April 2021 ( Easter Monday)
This study schedule has been devised to assist in your planning during the session and is
intended as a guide only.
Attendance is required at all scheduled lectures and tutorials.
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Learning materials
Details of learning materials that support your success in this subject can be found in the
Interact2 Subject Site.
Learning, teaching and support strategies
There will be a two (2) hour weekly online lecture/tutorial conducted throughout the session.
Details of the time of the online lecture are contained on the subject site as it may change
throughout the session.
How to contact your lecturer
Email is the best way to contact me. Please send a brief message regarding the issue and
always include the subject code in the subject line of your email – it really helps to know which
class you belong to, before I respond to your query.
How you are expected to engage with the subject
All of your subject materials are available on the Interact site under the Topics link in the left
hand side menu. I suggest that for each topic you read the learning objectives carefully, read
the overview, quickly skim the text to get an idea of the topic and then watch any videos
included in the topic. Once you have an idea of the topic’s content, try and make a good set of
notes under each of the headings in the topic. This will start to give you a good understanding
of the topic and will assist you remember everything in the assignments and exam.
In this subject we will meet weekly for a 2 hour online lecture and discussion where we will
consider that week’s topic. Before you come to the online session, you need to have looked at
the topic in the Interact site and read the text so that you can contribute to the class and
derive more meaning from the activities that we will do online.
It is helpful to have a small task to complete early in the session so that you have a focus in the
subject from the very first day, and so I have set a small practical assignment in week 2 as part
of your assessment. If you don’t attempt this assignment, I may contact you by phone or email
to have a chat about study and if there are any issue that I can help with.
Academic learning support
Visit the learning support website for advice about assignment preparation, academic reading,
and note-taking, referencing, and preparing for exams athttps://www.csu.edu.au/currentstudents/
learning-resources/build-your-skills/academic-skills-help
The Study Centres also offers a range of workshops specifically targeting your needs as an
international student. These workshops run multiple times per week and build into the
comprehensive Academic Skills Development Program that you should participate in.
Additionally, a number of student volunteers are available to assist you in a program known as
Discipline Support Sessions. Please see the timetables for these programs on the iLearn
Interact2 Organisation site.
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You may also contact:
• Elaine Rodrigues
Study Support Manager
Phone: 02 9291 9307
E-mail: ERodrigues@studygroup.com (mailto:ERodrigues@studygroup.com)
• Mazin Yousif
Senior Study Support Coordinator
Phone: 02 9291 9361
E-mail: MYousif@studygroup.com (mailto:MYousif@studygroup.com)
• Miranda Alagich
Study Support Coordinator
Phone: 02 9291 9360
E-mail: MAlagich@studygroup.com (mailto:MAlagich@studygroup.com)
For appointments, please e-mail them directly or email
CSUDarlinghurstStudySupport@studygroup.com
(mailto:CSUDarlinghurstStudySupport@studygroup.com)
Queries regarding the content of this subject should be directed to your Subject Lecturer.
Library services
The Library supports your learning journey by providing the following:
• Qualified Information professionals to assist with all your information needs.
• Library orientation, database searching and information literacy workshops run
during the semester
To access the range of resources available to you at Charles Sturt University Study Centres, go
to https://libguides.csu.edu.au/studycentres/
The CSU Library provides access to online resources including:
• Peer-reviewed journal articles
• eBooks
• Company and government reports
• eJournals
• Dissertations & theses
• Newspapers including Business & Financial newspapers in Factiva (see Business & IT
Journal databases)
• Other Reference resources (eg. Australian Bureau of Statistics, Australian standards,
online encyclopaedias & dictionaries to be read on the computer
Other CSU Library services and resources:
• Video tutorials in research skills, finding journal articles for assignments, topic
analysis
• Endnote referencing software
• Online assistance via free call on 1800 808 369, or ‘Ask a Librarian’ – Live Chat or Web
Form.
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• Other online library services to help you successfully complete your assignments
Subject Library Resource Guides
http://libguides.csu.edu.au/ (http://libguides.csu.edu.au/)
Subject Library Guides are tailored guides for specific areas of study. Many subject guides are
set up for specific subjects offered by Charles Sturt University. The guides offer the fastest way
to get ahead in many of your subjects. Subject areas include Accounting, Business,
Information Technology and many others.
Online Tutorials
http://student.csu.edu.au/library/study-research/training-tutorials-videos
(http://student.csu.edu.au/library/study-research/training-tutorials-videos)
Learn how to:
• Use Primo Search to find eReserve study materials and journal articles
• Search journal databases and web resources for information for your assessment
tasks
• Identify appropriate sources of information and peer reviewed material, to evaluate
resources
Library Help
https://libguides.csu.edu.au/studycentres/
Friendly and quick assistance is available. Ask for help finding information and navigating the
library’s extensive eResources.
Other Resources
National Library of Australia – Trove database
http://trove.nla.gov.au/
The Trove database from the National Library of Australia offers a directory of resources
available from libraries across Australia and provides access to many varied online resources
on a broad range of topics.
Reciprocal Borrowing from other University Libraries under ULANZ Scheme
Charles Sturt University students are eligible to borrow items from some universities that
participate in the ULANZ scheme. For further information and a list of participating providers
see https://www.caul.edu.au/programs-projects/ulanz-borrowing-scheme
Recommended student time commitment
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This subject is an 8 point subject. The Charles Sturt University Subject Policy states that a
standard 8 point subject should require you to spend up to 160 hours engaged in the learning
and teaching activities. These activities include the time spent in preparation for the
assessments, including study for examinations, tests, and assignment preparation.
Assessment and Exam Items
Essential requirements to pass this subject
You must obtain at least 50% in both the total mark and the examination mark in order to pass
this subject.
If you marginally fail these pass criteria you are entitled to a second chance in the following
circumstances:
I. You are eligible for an Additional Assignment (AA) if you submitted all assessment items,
passed the exam (e.g. you scored 50% or above) but received an overall mark between 45
and 49;
or
II. You are eligible for an Additional Examination (AE) if you submitted all assessment items
(including the final exam) but failed the exam (e.g. you scored less than 50%) and received
an overall mark 45 or above.
Items
Item No. Title Value Due Date* Return Date**
1 Concepts – online quiz 5% 21-Mar-2021 13-Apr-2021
2 Virtualisation Report 15% 28-Mar-2021 20-Apr-2021
3 Installation Manual 10% 12-Apr-2021 05-May-2021
4 Virtual Infrastructure Design 20% 16-May-2021 07-Jun-2021
5 Final Exam 50% To be advised –
* Due date is the last date for assessment items to be received at the University
** Applies only to assessment items submitted by the due date
Assessment item 1 – Concepts – online quiz
Value: 5%
Due Date: 21-Mar-2021
Return Date: 13-Apr-2021
Group Assessment: No
Submission method options: Interact2 Test
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TASK
There will be an online quiz, worth 5%. It is available from Interact 2 under “Assessment 1:
Online quizzes”.
The quiz is designed to assist your learning in the following ways:
• Ability to schedule your assessments: The quiz is available to online students for 10
days. You may complete it at any time within this window. This allows you to schedule
and negotiate your planned assessment submission dates in response to your
individual circumstances.
Internal students will complete this quiz during an allocated class in the
period beginning 13 May 2020.
• Two attempts: The better of your two attempts will count. Incorrect responses will be
indicated when you submit your first attempt – this will give you a chance to learn from
the mistakes before your second attempt. The questions are drawn randomly from a
pool and so you will get different questions each time (and different from those
obtained by other people).
• Generous completion time: Once you begin a task, you will have 2 hours to complete
it. You should be able to complete the task in much less time. Once the 2 hours has
passed, the quiz will automatically close and the attempt will be automatically
submitted. Force completion is off – meaning that if you accidentally close your
browser, your quiz is not submitted and you can resume from the last saved question.
The timer continues while the browser is closed.
• Feedback: Information about what questions you are graded right or wrong is
available immediately after completion. From after the due date, full feedback on each
question (including what answer is correct). Use this to help learn. Full feedback can
be seen by clicking the mark in My Grades or looking at the quiz again.
• Access to the quiz: The quiz can be accessed in the ITC314 Interact 2 page under
Online Quiz.
The availability of the online quiz is in the table below.
Quiz Open Due Date Questions Related Topics
1 00:01 on 12
Mar 23:59 on 21 Mar 20 random questions 1 & 2
Since full feedback is available after the due date, extensions are not possible.
Marking criteria and standards
There are twenty (20) questions in this quiz. All questions are either multiple choice or true/
false questions that are randomly drawn from a question pool. Each correct answer is awarded
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0.25 marks and 0 marks are awarded for an incorrect answer. All questions are marked
automatically and reviewed before the final marks are released. The total marks for this quiz is
5.0.
Grade allocations:
Marks for all questions will be totalled and grades awarded based on the percentage of the
total available marks. (FL <50%; PS 50-64%; CR 65-74%; DI 75-84%; HD 85-100%) RATIONALE This assessment task will assess the following learning outcome/s: • be able to communicate the importance of different virtualisation technologies for X86 and Unix based platforms. • be able to evaluate which virtualisation technology should be used in a given set of requirements. This assessment consists of 20 multiple choice questions based on the basics of virtualisation technologies. You are encouraged to complete the recommended and suggested readings before attempting this quiz. MARKING CRITERIA AND STANDARDS The Online MCQ Quiz will be marked by the Interact2 test centre system and students will receive feedback after the due date. Marks will be awarded based on your ability to select the best option from the available choices to demonstrate your understanding of the different virtualisation and hypervisor technologies and desktop vs server virtualisation architectures. The online assessment consists of 30 questions which must be answered in a single session within a one (1) hour time limit. The questions may be multiple choice, fill in the blank or true/ false questions. You may attempt the test twice and your highest score will be be accepted. All online assessments are manually reviewed for different spelling, different order of items or other anomalies after the assessment submission period. Marks will be allocated according to the following scale: • HD - At least 85% answers are correct • DI - At least 75% answers are correct • CR - At least 65% answers are correct • PS - At least 50% answers are correct • FL – less than 50% answers are correct Assessment item 2 - Virtualisation Report Value: 15% Due Date: 28-Mar-2021 Return Date: 20-Apr-2021 Charles Sturt University Subject Outline ITC314 202130 S I Version 1 - Published 15 February 2021 Page 11 of 33 Group Assessment: No Submission method options: Alternative submission method TASK Overview This assessment item requires you to produce a short report by investigating and advising a company on some key topics and aspects of the use of virtualisation technologies. Note: answering these questions will help you build a solid base for your next assessment item. You must also provide references in your report using the APA 6th edition style of referencing. A guide to the use of APA referencing can be found in the Interact Resources section. Task SoftArc Engineering is a civil engineering firm company which works across Australia as well as in Indonesia, Timor Leste and Papua New Guinea. SoftArc Engineering currently has a small self-managed data centre that has the following servers: • 2 x Active Directory domain controllers on Windows Server 2012 R2, (2 x Xeon 3.6GHZ, 8GB RAM, 140GB HDD). These servers are used for authentication and authorisation; • 3 x SQL Server 11.0 (2012) database servers on Windows Server 2012 (2 x Xeon 2.8GHZ, 4GB RAM, 500GB RAID-5 array). These servers are used for database operations for Active Directory, Exchange, SharePoint and their Client Design application; • 1 x Exchange 2013 email server on Windows Server 2012 R2 (2 x Xeon 3.6GHZ, 8GB RAM, 250GB RAID-1 array); • 4 x Windows Server 2016 File and Print servers (2 x Xeon 2.8GHZ, 4GB RAM, 250GB RAID-1 array); • 1 x SharePoint 2013 server on Windows Server 2012 R2 (2 x Xeon 3.6GHZ, 16GB RAM, 250GB RAID-1 array); • 1 x Client Design and CRM application server on Windows Server 2016 (2 x Xeon 3.6GHZ, 8GB RAM, 250GB RAID-1 array); • 2 x Red Hat Enterprise Linux v7.1 (2015) servers running Apache TomCat v. 7.0 (2 x Xeon 2.8GHZ, 16GB RAM, 140GB HDD). • 1 x Cisco 5505 ASA Firewall v9.3 (2014) The board of SoftArc Engineering knows that their core competency is civil engineering and design, along with their understanding of their customers and their requirements. They have been advised to retire most of their old physical servers and start moving their operations onto a virtual platform. You have been employed to advise the board on various aspects of virtualisation. The board wants a report from you that answers the following questions: 1. You have to explain to the board the role that Virtualisation plays in the current data centre environment. You must research and explain: 1. How will virtualisation assist SoftArc Engineering to improve operations in their Data Centre? What is the difference between on-premise virtualization and 'The Cloud'? Provide supporting references for your report. (20 marks) 2. What are the minimum infrastructure requirements that SoftArc Engineering Charles Sturt University Subject Outline ITC314 202130 S I Version 1 - Published 15 February 2021 Page 12 of 33 will need to consider before starting to implement a virtualisation solution in their Data Centre? Provide supporting references for your report. (20 marks) 3. Provide one example of an organisation using these technologies and show its relevance to SoftArc. (10 marks) 4. Your answer for this section should be between 800 – 1000 words and address the points in the marking rubric. 2. You will need to explain to the Board how you can achieve better efficiency and use of resources by using virtualisation. You will need to explain: 1. What is the difference in efficiency between a hardware server and a virtual server? Provide supporting references for your answer. (10 marks) 2. What should be considered when deciding to virtualise a server? Why do you consider these points important? Provide supporting references for your answer. (10 marks) 3. Your answer for this section should be between 400 – 500 words and address the points in the marking rubric. 3. A virtual appliance is a key concept in the virtualisation world. There are currently many hundreds (probably thousands) of virtual appliances available for use. 1. Explain the differences between a virtual server and a virtual appliance to the Board. Provide supporting references for your answer. (10 marks) 2. SoftArc Engineering has been offered the chance to upgrade their current hardware-based Cisco ASA 5505 firewall to a Cisco ASA 5500-X Virtual Appliance firewall. Would you recommend this approach to SoftArc Engineering? Discuss the advantages and disadvantages of this approach. Provide supporting references for your answer. (20 marks) 3. Your answer to this section should be between 400 – 500 words. RATIONALE This assessment task will assess the following learning outcome/s: • be able to communicate the importance of different virtualisation technologies for X86 and Unix based platforms. • be able to evaluate which virtualisation technology should be used in a given set of requirements. • be able to communicate the essentials of network and storage virtualisation. • be able to discuss and evaluate the requirements for effective Virtual Machine (VM) management. MARKING CRITERIA AND STANDARDS Assessment Rubric Question HD DI CR PS FL 1.1 How will Virtualisation A thorough discussion of A detailed discussion of A good discussion of Adequate discussion of Inadequate or incomplete Charles Sturt University Subject Outline ITC314 202130 S I Version 1 - Published 15 February 2021 Page 13 of 33 Question HD DI CR PS FL assist SoftArc? (20 marks) the role of virtualisation within SoftArc, with a concise and detailed comparison of the cloud vs on-prem the role of virtualisation within SoftArc, with a concise and accurate comparison of the cloud vs on-prem the role of virtualisation within SoftArc, with an accurate comparison of the cloud vs on-prem the role of virtualisation within SoftArc, with a mostly accurate comparison of the cloud vs on-prem discussion of the role of virtualisation within SoftArc 1.2 Minimum infrastructure requirements for SoftArc to Virtualise (20 marks) Thorough discussion of the minimum infrastructure requirements required for virtualisation within SoftArc Detailed discussion of the minimum infrastructure requirements required for virtualisation within SoftArc Good discussion of the minimum infrastructure requirements required for virtualisation within SoftArc Adequate discussion of the minimum infrastructure requirements required for virtualisation within SoftArc Inadequate or incomplete discussion of the minimum infrastructure requirements required for virtualisation within SoftArc 1.3 Example of virtualisation (10 marks) Excellent example of the use of virtualisation that shows relevance to SoftArc Very good example of the use of virtualisation that shows relevance to SoftArc Good example of the use of virtualisation that shows some relevance to SoftArc Adequate example of the use of virtualisation that shows some relevance to SoftArc Inadequate example of the use of virtualisation that shows little or no relevance to SoftArc 2. 1 Efficiency differences virtual vs hardware (10 marks) A thorough discussion of the differences in efficiency of hardware and virtual servers showing relevance to SoftArc A detailed discussion of the differences in efficiency of hardware and virtual servers showing relevance to SoftArc A good discussion of the differences in efficiency of hardware and virtual servers showing some relevance to SoftArc An adequate discussion of the differences in efficiency of hardware and virtual servers showing some relevance to SoftArc An inadequate or incomplete discussion of the differences in efficiency of hardware and virtual servers showing little or no relevance to SoftArc 2.2 Points to consider when deciding to virtualise (10 marks) A thorough discussion of the points to be considered in deciding when to A detailed discussion of the points to be considered in deciding when to A good discussion of the points to be considered in deciding when to An adequate discussion of the points to be considered in deciding when to An inadequate or incomplete discussion of the points to be considered Charles Sturt University Subject Outline ITC314 202130 S I Version 1 - Published 15 February 2021 Page 14 of 33 Question HD DI CR PS FL virtualise a hardware server virtualise a hardware server virtualise a hardware server virtualise a hardware server in deciding when to virtualise a hardware server 3. 1 Differences: VM and Virtual Appliances (10 marks) A thorough description of the differences between a VM and a virtual appliance A detailed description of the differences between a VM and a virtual appliance A good description of the differences between a VM and a virtual appliance An adequate description of the differences between a VM and a virtual appliance An incomplete or inadequate description of the differences between a VM and a virtual appliance 3.2 Virtual App firewall evaluation (20 marks) A thorough discussion of the advantages and disadvantages to be considered in deciding to use a virtual appliance firewall in SoftArc A detailed discussion of the advantages and disadvantages to be considered in deciding to use a virtual appliance firewall in SoftArc A good discussion of the advantages and disadvantages to be considered in deciding to use a virtual appliance firewall in SoftArc An adequate discussion of the advantages and disadvantages to be considered in deciding to use a virtual appliance firewall in SoftArc An incomplete or inadequate discussion of the advantages and disadvantages to be considered in deciding to use a virtual appliance firewall in SoftArc Presentation Marks will be deducted for poor presentation, spelling and/or grammar mistakes. Referencing Marks will also be deducted for NOT providing / following the proper APA style referencing. Referencing should be accurately documented using APA 6th or 7th edition and both in-text citation and bibliographic information are required. (Note that the guide for APA referencing is provided in the Resource section of the ITC314 Interact site) PRESENTATION The report should be submitted as a single MS Word document with all images embedded in the document. Submissions in in *.zip, *.rar or any other format will not be marked. Charles Sturt University Subject Outline ITC314 202130 S I Version 1 - Published 15 February 2021 Page 15 of 33 The report presentation structure is: Cover page • Title of Report • Student Name and Student ID • Student Email address Main Report This section should contain main body of the report. It should discuss all tasks / challenges asked in the case study. You should have sub-sections that answers each task. Support your answers with solid literature (in-text citations), diagrams and figures (if applicable). All diagrams and figures must have an appropriate caption. Reference List You must cite your references using the APA 6th or 7th edition referencing style for all material you have used as sources for the content of your work. Glossary (optional) A glossary should assist the reader in understanding any technical terms used in the report. Use a generally accepted source for the definition of the terms and include appropriate referencing. Assessment item 3 - Installation Manual Value: 10% Due Date: 12-Apr-2021 Return Date: 05-May-2021 Group Assessment: No Submission method options: Alternative submission method TASK Overview This assessment item requires you to produce a short report by investigating and advising a company on some key topics and aspects of the use of virtualisation technologies. Task SoftArc Engineering is a civil engineering firm company which works across Australia as well as in Indonesia, Timor Leste and Papua New Guinea. Their current IT support staff have had little exposure to virtualisation and it has been decided that you need to train them in some basic use of virtualisation. You will need to download the following software: 1. VirtualBox 6.1.16 or later from https://www.virtualbox.org/wiki/Downloads 2. Ubuntu 20.04.01 LTS or later, from https://www.ubuntu.com/download/desktop 3. (Optional. This is only needed if you are unable to mount a .iso file in your instance of VirtualBox) PowerISO 7.8 or later from http://www.poweriso.com/download.php Charles Sturt University Subject Outline ITC314 202130 S I Version 1 - Published 15 February 2021 Page 16 of 33 You are to produce an instruction manual that describes: 1. How to install VirtualBox on a PC or Mac (40 marks). This instruction manual must: a. Describe all the steps that are required to install VirtualBox 6.1.x on a PC or Mac. b. Describe how to change the hostname of your VirtualBox to (eg. 12345678_Host)
c. Include screenshots of each step of the process, along with any explanatory
text required to ensure that the user can follow the instructions without any
problems.
2. How to create a VM in VirtualBox that runs a specified operating system. The operating
system to be installed is Ubuntu 20.04.1 LTS. This part of the instruction manual must:
a. Describe how to create a Ubuntu VM in VirtualBox (40 marks). This description
must include:
Screenshots of each step of the VM creation process, and
Full explanatory text so that a user could follow the instructions
without problems.
b. Describe how you would do basic VM management on the Ubuntu VM,
including:
1. Rename the VM to (eg. 12345678_VM),
2. Increase the RAM available to the VM, and
3. Increase the disk size (20 marks).
Your instruction manual should be specific for the machine and operating system on which
you are installing VirtualBox. So if your personal machine is a Windows 10 machine, a Mac or
another Linux machine, then your instruction manual should concentrate on that particular
OS only.
You are not required to run anything on the Ubuntu VM that you create.
RATIONALE
This assessment task will assess the following learning outcome/s:
• be able to evaluate which virtualisation technology should be used in a given set of
requirements.
• be able to discuss and evaluate the requirements for effective Virtual Machine (VM)
management.
• be able to identify and evaluate the requirements to create a virtual infrastructure.
MARKING CRITERIA AND STANDARDS
Assessment Rubric
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Question HD DI CR PS FL
Steps and
screenshots
to install
VirtualBox
(40 marks)
Thorough
description of
the steps
required to
install
VirtualBox
with
appropriate
screenshots of
each step
Detailed
description
of the steps
required to
install
VirtualBox
with good
screenshots
of most
steps
Good
description
of the steps
required to
install
VirtualBox
with
screenshots
of some
steps
Adequate
description
of the steps
required to
install
VirtualBox
with some
screenshots
Inadequate
or
incomplete
description
of the steps
required to
install
VirtualBox
with few or
no
screenshots
Steps and
screenshots
to create
Ubuntu VM
(40 marks)
Thorough
description of
the steps
required to
create an
Ubuntu VM
with
appropriate
screenshots of
each step
An detailed
description
of the steps
required to
create an
Ubuntu VM
with
screenshots
of most
steps
An good
description
of the steps
required to
create an
Ubuntu VM
with
screenshots
of some
steps
An adequate
description
of the steps
required to
create an
Ubuntu VM
with some
screenshots
An
incomplete
or
inadequate
description
of the steps
required to
create an
Ubuntu VM
with few or
no
appropriate
screenshots
Steps and
screenshots
to manage
Ubuntu VM
(20 marks)
Thorough
description of
the steps
required to
manage an
Ubuntu VM
with
appropriate
screenshots of
each step
Detailed
description
of the steps
required to
manage an
Ubuntu VM
with
screenshots
of most
steps
Good
description
of the steps
required to
manage an
Ubuntu VM
with
screenshots
of some
steps
Adequate
description
of the steps
required to
manage an
Ubuntu VM
with some
screenshots
An
incomplete
or
inadequate
description
of the steps
required to
manage an
Ubuntu VM
with few or
no
appropriate
screenshots
Presentation Marks will be deducted for poor presentation, spelling and/or grammar
mistakes.
Referencing Marks will also be deducted for NOT providing / following the proper APA
style referencing. Referencing should be accurately documented using APA
6th or 7th edition and both in-text citation and bibliographic information
are required. (Note that the guide for APA referencing is
provided in the Resource section of Interact site)
Charles Sturt University Subject Outline
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Version 1 – Published 15 February 2021
Page 18 of 33
PRESENTATION
The report should be submitted as a single MS Word document with all images embedded in
the document.
Submissions in in *.zip, *.rar or any other format will not be marked.
The report presentation structure is:
Cover page
• Title of Report
• Student Name and Student ID
• Student Email address
Main Report
This section should contain main body of the report. It should discuss all tasks / challenges
asked in the case study. You should have sub-sections that answers each task. Support your
answers with solid literature (in-text citations), diagrams and figures (if applicable). All
diagrams and figures must have an appropriate caption.
Reference List
You must cite your references using the APA 6th or 7th edition referencing style for all material
you have used as sources for the content of your work.
Glossary (optional)
A glossary should assist the reader in understanding any technical terms used in the report.
Use a generally accepted source for the definition of the terms and include appropriate
referencing.
Assessment item 4 – Virtual Infrastructure Design
Value: 20%
Due Date: 16-May-2021
Return Date: 07-Jun-2021
Group Assessment: No
Submission method options: Alternative submission method
TASK
SoftArc Engineering is a civil engineering firm company which works across Australia as
well as in Indonesia, Timor Leste and Papua New Guinea. SoftArc Engineering currently has
a small self-managed data centre that has the following servers:
• 2 x Active Directory domain controllers on Windows Server 2012 R2, (2 x Xeon 3.6GHZ,
8GB RAM, 140GB HDD). These servers are used for authentication and authorisation;
• 3 x SQL Server 11.0 (2012) database servers on Windows Server 2012 (2 x Xeon 2.8GHZ,
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4GB RAM, 500GB RAID-5 array). These servers are used for database operations for
Active Directory, Exchange, SharePoint and their Client Design application;
• 1 x Exchange 2013 email server on Windows Server 2012 R2 (2 x Xeon 3.6GHZ, 8GB
RAM, 250GB RAID-1 array);
• 4 x Windows Server 2016 File and Print servers (2 x Xeon 2.8GHZ, 4GB RAM, 250GB
RAID-1 array);
• 1 x SharePoint 2013 server on Windows Server 2012 R2 (2 x Xeon 3.6GHZ, 16GB RAM,
250GB RAID-1 array);
• 1 x Client Design and CRM application server on Windows Server 2016 (2 x Xeon
3.6GHZ, 8GB RAM, 250GB RAID-1 array);
• 2 x Red Hat Enterprise Linux v7.1 (2015) servers running Apache TomCat v. 7.0 (2 x
Xeon 2.8GHZ, 16GB RAM, 140GB HDD).
• 1 x Cisco 5505 ASA Firewall v9.3 (2014)
The board have been advised to retire most of their old physical servers and start moving their
operations onto a virtual platform hosted in-house (on premise). You have been employed to
advise the board on various aspects of virtualisation.
Your Report
You are to consider how to implement a virtual infrastructure for the company and prepare a
report for the board of SoftArc. Your report should include:
1. A one-page executive summary,
2. Your proposed virtual infrastructure for the data centre. This is to include:
1. Which virtual technology (VMware, Hyper-V, Citrix Xen, etc) you recommend
being deployed, along with your detailed and referenced reasons for that
recommendation,
2. A discussion of the technical infrastructure proposed including:
a. Number and type of hosts required including CPU, RAM and internal
storage requirements
b. Host clustering requirements and number of VMs expected to be
hosted on the cluster,
c. Storage requirements (external to servers), including how this storage
will be presented to VMs,
d. Additional network requirements to support this infrastructure.
3. A discussion of how you would deliver virtual desktops to all users using the new
infrastructure.
4. Your designs for:
1. Data and configuration backup,
2. Disaster recovery.
5. Any Information Security changes required and the steps required to implement/
monitor these changes.
RATIONALE
This assessment task will assess the following learning outcome/s:
• be able to communicate the importance of different virtualisation technologies for X86
and Unix based platforms.
• be able to evaluate which virtualisation technology should be used in a given set of
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requirements.
• be able to communicate the essentials of network and storage virtualisation.
• be able to discuss and evaluate the requirements for effective Virtual Machine (VM)
management.
• be able to identify and evaluate the requirements to create a virtual infrastructure.
• be able to analyse the requirements for management of a virtual infrastructure.
MARKING CRITERIA AND STANDARDS
Marking Criteria
Question Task Marks
1. Executive summary 10
2.1 Technology selection and reasoning 10
2.2 Technical infrastructure discussion 20
3 Desktop deployment analysis 15
4.1 Backup design 15
4.2 DR design 15
5 InfoSec changes 15
Total 100
Assessment Rubric
Question HD DI CR PS FL
Executive
summary
A complete
summary of
the solution
and main
points of the
report.
A thorough
explanation
of the main
points of the
report.
A detailed
explanation
of the main
points of the
report.
An adequate
explanation
of the main
points of the
report.
An
inadequate or
incomplete
summary of
the main
points of the
report.
Technology
selection
A concise and
well-designed
proposal for a
new virtual
A thorough
design
proposal for a
new virtual
A detailed
design
proposal for a
new virtual
An adequate
design
proposal for a
new virtual
An
inadequate or
incomplete
design
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infrastructure,
with
references
infrastructure,
with
references
infrastructure,
some
references
infrastructure,
some
references
proposal for a
new virtual
infrastructure
Reasoning A thorough
discussion of
the reasoning
behind the
infrastructure
design, with
references
A detailed
discussion of
the reasoning
behind the
infrastructure
design, with
references
A good
discussion of
the reasoning
behind the
infrastructure
design, some
references
An adequate
discussion of
the reasoning
behind the
infrastructure
design, some
references
An
inadequate or
incomplete
discussion of
the reasoning
behind the
infrastructure
design
Desktop
analysis
A complete
analysis with
detailed
suggestions
for deploying
desktops and
applications
to users, with
references
A thorough
analysis with
detailed
suggestions
for deploying
desktops and
applications
to users, with
references
A good
analysis with
detailed
suggestions
for deploying
desktops and
applications
to users,
some
references
An adequate
analysis with
detailed
suggestions
for deploying
desktops and
applications
to users,
some
references
A complete
analysis with
detailed
suggestions
for deploying
desktops and
applications
to users
Backup plan
design
A complete
description of
the backup
plan for the
new
infrastructure,
with
references
A thorough
description of
the backup
plan for the
new
infrastructure,
with
references
A detailed
description of
the backup
plan for the
new
infrastructure,
some
references
An adequate
description of
the backup
plan for the
new
infrastructure,
some
references
An
inadequate or
incomplete
description of
the backup
plan for the
new
infrastructure
DR plan
design
A complete
description of
the DR plan
for the new
infrastructure,
with
references
A thorough
description of
the DR plan
for the new
infrastructure,
with
references
A detailed
description of
the DR plan
for the new
infrastructure,
some
references
An adequate
description of
the DR plan
for the new
infrastructure,
some
references
An
inadequate or
incomplete
description of
the DR plan
for the new
infrastructure
InfoSec
changes
A complete
description of
the InfoSec
changes
needed, with
references
A thorough
description of
the InfoSec
changes
needed, with
references
A detailed
description of
the InfoSec
changes
needed, some
references
An adequate
description of
the InfoSec
changes
needed, some
references
An
inadequate or
incomplete
description of
the InfoSec
changes
needed
Presentation Marks will be deducted for not following the given report format (see below) as
well as for poor presentation, spelling and/or grammar mistakes.
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Referencing Marks will also be deducted for NOT following the proper APA style referencing.
Referencing should be accurately documented using APA 6th or 7th edition and
must include both in-text citations and a Reference List. (Note that the guide for
APA referencing is provided in the Resource section of Interact site)
PRESENTATION
The report should be submitted as a single MS Word document with all images embedded in
the document.
Submissions in in *.zip, *.rar or any other format will not be marked.
The report presentation structure is:
Cover page
• Title of Report
• Student Name and Student ID
• Student Email address
Executive Summary
This section provides a brief overview of the scenario, reasoning/findings and concluding
remarks on your findings. It must be no more than 1 page in length
Main Report
This section should contain main body of the report. It should discuss all tasks / challenges
asked in the case study. You should have a sub-sections that answers each task. Support your
answers with solid literature (in-text citations), diagrams and figures (if applicable).
Reference List
You must cite your references using the APA 6th or 7th edition referencing style for all material
you have used as sources for the content of your work.
Glossary (optional)
A glossary should assist the reader in understanding any technical terms used in the report.
Use a generally accepted source for the definition of the terms and include appropriate
referencing.
Assessment item 5 – Final Exam
Value: 50%
Due Date: To be advised. Your exam timetable (http://student.csu.edu.au/study/exams/examtimetable)
will be released via the Student Portal. Check dates for the exam period and your
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responsibilities (http://student.csu.edu.au/study/exams).
Duration (including Reading, Writing and Technology Allowance): 2hr writing + 10m
reading + 30m tech allowance
Exam Type: Online exam
Submission method options: Interact2
Invigilated: No
EXAM PENALTIES
Exam Penalties
The penalty for late submission of an exam will only apply to exam options (such as
Turnitin) that do not include an auto-submit function. It will be a deduction of the
maximum marks allocated for the exam equal, in percentage terms, to the extent of the late
submission. The extent of the late submission will be determined with reference to the
duration of the exam, including all allowances.
Example 1.
An exam with 120 minutes (2 hours) of writing time, 10 minutes of reading time and a 30
minute technology allowance is an exam of 160 minutes duration. If a student submits after
200 minutes, the 40 minutes of excess time represents 25% of the total duration and they
would therefore be deducted 25% of the maximum marks available for the subject.
Example 2.
An exam with 2 days (48 hours) of writing time. If a student submits after 60 hours, the 12
hours of excess time represents 25% of the total duration and they would therefore be
deducted 25% of the maximum marks available for the subject.
An example of the calculation would be:
Maximum marks allocated = 50
Penalty for being 25% in excess of the total duration = 12.5 marks (so, a score of 40/50
becomes 27.5/50 and a score of 25/50 becomes 12.5/50).
Note that the penalties for late submission of an online exam are different to the standard
penalties for late submission of an assessment task covered in the Assessment
Information section below.
REQUIREMENTS
Your exam will be an open book, time-limited online exam that may be proctored. You will be
advised if the exam will be proctored at a later stage.
The exam will be timetabled as per normal and you will be notified of your scheduled time via
the exams office. The exam questions will be available from an interact 2 test within your
interact 2 site. The link to your exam within Interact 2 will become active at the time specified
in the exam timetable. Once you have completed your exam, you will submit your answers to
the online test as per the details below.
The sample exam is a guide to the style and format of your final exam. Additionally, there will
be an example test to help you become familiar with how the i2 test system works.
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The time allocated to complete the exam is 10 minutes reading time + 2 hours writing time +
15 minutes technology allowance. The technology allowance gives you extra time to deal with
the different test conditions (e.g., making allowances for typing speed, slow internet, etc.). You
are allowed to answer questions in your test for the whole allocated time. The test will be
automatically submitted when that time is up. It is your responsibility to ensure that questions
are completed by that stage.
Multiple choice questions will be randomised.
Text-based questions can be typed directly into the allocated text field in the i2 test.
You can NOT handwrite answers and cannot upload external files.
The exam will disable copy/paste and spell checker.
For file upload question types (where they apply): For diagrams, you can are encouraged to
use online diagram tools like Lucid Chart (https://www.lucidchart.com) or Draw.io
(https://app.diagrams.net/) to generate diagrams. Then you can export as an image and
upload that file. If you handwrite, you are recommended to use the Genius Scan app on your
mobile https://thegrizzlylabs.com/genius-scan to create a file to upload. We recommend that
you practice prior to your exam so you are familiar with the process in the exam environment
to avoid unnecessary pressure. Your lecturer will give more information about this during
revision.
Academic integrity is important (https://www.csu.edu.au/current-students/learningresources/
build-your-skills/academic-integrity). Thus various checks will be used to look for
academic misconduct. Written answers will be processed by Turnitin to look for similarities to
web sources and other students’ submissions. Uploaded files will be compared for similarities.
IP addresses will be recorded to detect collusion and impersonation. You may be interviewed
to explain why you answered questions in certain ways. Penalties for academic misconduct
are severe. Also, people who make money from academic misconduct do often resort to
blackmail to make more money from their victims.
The sample exam continues to be a guide to the style of questions used in your exam.
———————————————
The final examination is worth 50% of the total course grade. It will be of two (2) hours
duration with time allocated for reading (10 min) and a technology allowance (30 min)
The basic format of the exam is:
• Ten (10) multiple-choice questions;
• Eight (8) short answer questions;
• One (1) case study with five (5) questions on a virtualisation problem, You will be
required to justify your decisions according to the principles of Virtualisation that you
have been studied.
It is your responsibility to ensure that you are aware of the requirements for completing the
exam and that you attend the exam on the correct date and at the correct time. The School of
Computing and Mathematics will not accept misreading the exam time as misadventure.
Charles Sturt University Subject Outline
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You must pass the exam in order to pass this subject
RATIONALE
This assessment task will assess the following learning outcome/s:
• be able to communicate the importance of different virtualisation technologies for X86
and Unix based platforms.
• be able to evaluate which virtualisation technology should be used in a given set of
requirements.
• be able to communicate the essentials of network and storage virtualisation.
• be able to discuss and evaluate the requirements for effective Virtual Machine (VM)
management.
• be able to identify and evaluate the requirements to create a virtual infrastructure.
• be able to analyse the requirements for management of a virtual infrastructure.
MARKING CRITERIA AND STANDARDS
Criteria HD DI CR PS
Students will be
required to complete
a series of multiple
choice questions (10
questions worth 1
mark each).
Questions will assess
student’s knowledge
of all topics
Choose correct
answers for a
minimum of 85%
of the questions.
Choose correct
answers for
between 75% and
84% of the
questions.
Choose
correct
answers for
between
65% and
74% of the
questions.
Choose
correct
answers for
between
50% and
64% of the
questions.
Responses to the
short answer
questions
demonstrate
knowledge,
understanding and
skills of all topics
To meet this level
you will attain a
cumulative mark
between
85%-100% for
this section of
the examination
that consists of 8
short answer
questions with 5
marks available
for each. Overall,
in meeting this
level you will
demonstrate
comprehensive
knowledge of the
concepts through
your
descriptions,
explanations and
To meet this level
you will attain a
cumulative mark
between
75%-84% for this
section of the
examination that
consists of 8 short
answer questions
with 5 marks
available for
each. Overall, in
meeting this level
you will
demonstrate
well-considered
knowledge of the
concepts through
your descriptions
and explanations
of the content.
To meet this
level you will
attain a
cumulative
mark
between
65%-74% for
this section
of the
examination
that consists
of 8 short
answer
questions
with 5 marks
available for
each.
Overall, in
meeting this
level you will
demonstrate
To meet this
level you will
attain a
cumulative
mark
between
50%-64% for
this section
of the
examination
that consists
of 8 short
answer
questions
with 5 marks
available for
each.
Overall, in
meeting this
level you will
demonstrate
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Criteria HD DI CR PS
discussion of the
content.
sound
knowledge
of the
concepts
through
your
descriptions,
explanations
and
discussion
of the
content.
knowledge
of the
concepts
through
your
descriptions
of the
content.
Responses to the
case study questions
demonstrate
knowledge and
understanding of all
topics/concepts and
an ability to apply
that knowledge to a
problem
To meet this level
you will attain a
cumulative mark
between
85%-100% for
this section of
the examination
that consists of 5
questions with 10
marks available
for each. Overall,
in meeting this
level you will
demonstrate
comprehensive
knowledge of the
concepts through
your
descriptions,
explanations and
discussion of the
content. Graphs,
tables and
images will be
correctly and
clearly labelled
and explanations
will link to the
diagrams as
needed
To meet this level
you will attain a
cumulative mark
between
75%-84% for this
section of the
examination that
consists of 5
questions with 10
marks available
for each. Overall,
in meeting this
level you will
demonstrate
well-considered
knowledge of the
concepts through
your descriptions
and explanations
of the content.
Graphs, tables
and images will
be correctly and
clearly labelled
and explanations
will link to the
diagrams as
needed.
To meet this
level you will
attain a
cumulative
mark
between
65%-74% for
this section
of the
examination
that consists
of 5
questions
with 10
marks
available for
each.
Overall, in
meeting this
level you will
demonstrate
sound
knowledge
of the
concepts
through
your
descriptions
and
explanations
of the
content.
Graphs,
tables and
images will
be labelled
To meet this
level you will
attain a
cumulative
mark
between
50%-64% for
this section
of the
examination
that consists
of 5
questions
with 10
marks
available for
each.
Overall, in
meeting this
level you will
demonstrate
knowledge
of the
concepts
through
your
descriptions
and
explanations
of the
content.
Graphs,
tables and
images will
be labelled.
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Criteria HD DI CR PS
and
descriptions
will link to
the
diagrams as
needed.
MATERIAL PROVIDED BY THE UNIVERSITY
None.
MATERIAL PROVIDED BY THE STUDENT
PC with a working internet connection for the duration of the examination.
SAMPLE EXAM PAPER
You are encouraged to complete this subject’s sample exam (https://interact2.csu.edu.au/
webapps/blackboard/content/listContent.jsp?course_id=_54438_1&content_id=_4201299_1)
in preparation for the end-of-session exam.
Assessment and Exam Information
Academic Integrity
Play your part in maintaining academic integrity at our university. Complete your compulsory
Academic Integrity at Charles Sturt University (https://www.csu.edu.au/current-students/
learning-resources/build-your-skills/academic-integrity) subject. This subject will help you
understand our Academic Integrity Policy, our expectations of you, and the support services
available to help you meet your academic obligations.
You’ll learn how to avoid plagiarism, cheating, contract cheating, and collusion. Charles Sturt
University treats breaches of academic integrity seriously. We may use Turnitin to check your
submitted work for plagiarism or contract cheating.
You can also use Turnitin to check for plagiarism (https://www.csu.edu.au/current-students/
learning-resources/information-planning/assignments/plagiarism-checking) in your
assessments before submission.
Referencing
Referencing is an important component of academic work. All assessment tasks should be
appropriately referenced. The American Psychological Association (APA) referencing style is
the default referencing style to be used in students’ assessment work. If your subject requires
a different style to be used, this will be stated in the assessment requirements. Get referencing
style guides and help with referencing from Charles Sturt’s Referencing webpage
(https://www.csu.edu.au/current-students/learning-resources/build-your-skills/academic-
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skills-help/referencing).
How to submit your Assessment and Exam items
POSTAL ASSESSMENT – SUBMISSION PROCESS
Under normal circumstances postal submissions will not be accepted for any of the
assessments required.
HAND DELIVERED ASSESSMENT – SUBMISSION PROCESS
Under normal circumstances hand delivered submissions will not be accepted for any of the
assessments required.
ALTERNATIVE ASSESSMENT – SUBMISSION PROCESS
Assessment tasks that are not completed through the Subject site need to be submitted
electronically via Turnitin site by the due date. Turnitin password details for this subject will be
given by your lecturer.
Unless advised otherwise, all Turnitin submissions are due by midnight (AEST) of the date
specified. Please note that the time and the date of your Turnitin submission will be used to
determine your official submission time.
All textual elements within an assessment must be submitted in a format that is readable by
Turnitin. Specific exceptions, where an assessment requires the insertion of image based
evidence of workings will be outlined in the context of the assessment. Students that
deliberately attempt to insert content of assessments in a format that is not readable by
Turnitin may be subject to Academic misconduct investigations.
Additional Submission Information:
It is recommended that your name, student ID and page number are included in the header
or footer of every page of any assignment. You are also required to rename your assignment
file before you submit via Turnitin as per below protocol:
SUBJECT CODE, SI, SURNAME, STUDENT ID, ASSESSMENT NUMBER
Example – ITC314 SI PATEL 11554466 A3 202130.doc
INTERACT2 – ONLINE EXAM SUBMISSION PROCESS
Your online exam will be delivered through an Interact2 test.
You may have previously completed an online quiz using this system. You will access your
Interact2 test using your online web browser, such as Chrome.
Please ensure that you have turned off any pop-up blocking software, as this may block your
online exam from opening in Interact2.
Once you login to your Interact2 subject site, you will see an option on the left-hand side of
your screen that will take you to your online exam page.
Before your exam is scheduled to start, a link will appear on this page. You may have to refresh
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this page.
Interact2 will automatically submit your exam for you when the time is up or you can submit
your exam yourself if you finish early.
Please ensure you write your own responses within the text field provided. You will not be able
to cut and paste text into the exam respond field.
Extensions
It is best to complete assessment items by the due date. However, when something
unavoidable comes up an extension may be possible. The following principles are used when
processing extensions
1. For in-session assessment items, an extension request for up to three (3) calendar days can
be made by emailing your subject coordinator directly before the due date. In your email
please state the reason why you need more time as well as what precisely you are requesting.
Supporting documentation is not required. If an extension is requested in the above format
with a valid reason and your request does not disadvantage other students, the extension will
be approved.
2. For in-session assessment items, extension requests of more than three (3) calendar days
must be made via the special consideration form: https://apps.csu.edu.au/specialcons/. The
request must be made before the due date and must include supporting documentation.
Acceptable reasons are given in the Special Consideration Policy. Each request will be considered on a case by case basis. The
request may not be granted. The maximum extension possible will be seven (7) calendar days.
3. If you receive an extension, then you should expect the assessment item and its feedback to
be returned later. If you submit later than the extended due date you will receive late penalties
as per guidelines below.
4. Unless your extension permits otherwise, submissions received 10 days after the original
due date will receive zero.
5. For end of session exams, you can request a supplementary exam
via https://apps.csu.edu.au/specialcons/ . This request must be made within 3 working days of
the date of exam and must include supporting documentation. Acceptable reasons are given
in the Special Consideration Policy https://policy.csu.edu.au/view.current.php?id=00298 . For
medical issues, a CSU medical certificate is required. If the supplementary exam (SX) is
awarded then your exam is moved to the next examination period. In order to preserve exam
integrity and manage the logistics of exams, the timing of a supplementary exam is heavily
restricted
How to apply for special consideration
Academic regulations provide for special consideration to be given if you suffer misadventure
or extenuating circumstances during the session (including the examination period) which
prevents you from meeting acceptable standards or deadlines. Find the form on the Student
Portal Special Consideration, Misadventure, Advice and Appeals (http://student.csu.edu.au/
study/academic-advice) page.
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Penalties for late submission
The penalty for late submission of an assessment task (without obtaining the Subject
Coordinator’s approval for an extension) will be:
10% deduction per day, including weekends, of the maximum marks allocated for the
assessment task, i.e. 1 day late 10% deduction, or 2 days late 20% deduction.
An example of the calculation would be:
Maximum marks allocated = 20
Penalty for one day late = 2 marks (so, a score of 18/20 becomes 16/20 and a score of 12/20
becomes 10/20).
If an assignment is due on a Friday but is not submitted until the following Tuesday, then the
penalty will be four days (40% deduction or 8 marks in the example above).
Submissions more than 10 days late will be acknowledged as received but will not be marked.
Resubmission
Under normal circumstances resubmission of assessment items will not be accepted for any of
the assessments required in this subject.
Feedback processes
Feedback on your work will come in a variety of forms in this subject. You may receive
feedback:
• As individual written comments on your assignments;
• As part of discussion board postings;
• As an email reply;
• As a recorded or phone message.
Assessment return
If your assignment was submitted on time, you should normally expect your marked
assignment to be despatched/returned to you within 15 business days of the due date. If an
assignment is submitted on time but not returned by the return date, you should make
enquiries in the first instance to the Subject Coordinator. If the subject coordinator is not
available, please contact your teaching team using the contact details and consultation
procedures provided on your Interact2 subject site.
Assignments that are submitted through Turnitin are also returned through Turnitin . Check
the Turnitin site first to ensure that your assignment has not been returned.
Student Feedback & Learning Analytics
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Evaluation of subjects
Charles Sturt University values constructive feedback and relies on high response rates to
Subject Experience Surveys (SES) to enhance teaching. Responses are fed back anonymously
to Subject Coordinators and Heads of Schools to form the basis for subject enhancement and
recognition of excellence in teaching. Schools report on their evaluation data; highlighting
good practice and documenting how problems have been addressed. You can view a summary
of survey results via the Student Portal SES Results (https://student.csu.edu.au/study/subjectexperience-
survey-results) page.
We strongly encourage you to complete your online Subject Experience Surveys. You will be
provided with links to your surveys via email when they open three [3] weeks before the end of
session.
Changes and actions based on student feedback
This subject has been developed over several years and we have included the feedback from
students in previous years when preparing this subject. In particular, this year the subject has
been changed in response to feedback from last year’s class in the following ways:
• The online lectures are now recorded and made available through YouTube, in
addition to the Adobe Connect recordings. This provides you with the opportunity to
review lecture
content at times outside of the scheduled lecture times.
• A set of current and relevant web links and resources that can be used during the
subject, as well as at work.
• More time spent discussing the planning the migration of business applications and
services to virtual infrastructure.
Learning analytics
Learning Analytics refers to the collection and analysis of student data for the purpose of
improving learning and teaching. It enables the University to personalise the support we
provide our students. All Learning Analytics activities will take place in accordance with the
Charles Sturt University Learning Analytics Code of Practice. For more information, please visit
the University’s Learning Analytics (http://www.csu.edu.au/division/student-learning/home/
analytics-and-evaluations/learning-analytics) website.
Data about your activity in the Interact2 site and other learning technologies for this subject
will be recorded and can be reviewed by teaching staff to inform their communication,
support and teaching practices.
Services & Support
Your Student Portal (http://student.csu.edu.au/) tells you can how you can seek services and
support. These include study, admin, residential, library, careers, financial, and personal
support.
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Develop your study skills
Develop your study skills (https://student.csu.edu.au/study/skills) with our free study services.
We have services online, on campus and near you. These services can help you develop your
English language, literacy, and numeracy.
Library Services
Access scholarly eBooks, journal articles and multimedia through your Library
(https://library.csu.edu.au/). Learn how to find the best information for your study. We’re here
to help with Library Resource Guides, videos, online workshops and online chat.
Policies & Regulations
This subject outline should be read in conjunction with all academic policies and procedures.
Please refer to the collated list of policies and regulations relevant to studying your subject(s)
(http://student.csu.edu.au/administration/policies-regulations-subjects) which includes links
to Charles Sturt University’s Policy Library (https://about.csu.edu.au/our-university/
publications-policy/policy)- the sole authoritative source of official academic and
administrative rules, policies and procedures of the University.
Subject Outline as a reference document
This Subject Outline is an accurate and historical record of the curriculum and scope of your
subject. Charles Sturt University’s Course and Subject Information Procedure expects that you
retain a copy of the Subject Outline for future use, including for accreditation and other
professional purposes.
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