I learned a lot in this module. I gained a lot of valuable insights and realization that will help me in my daily and future life. I learned all about customer relationship management.Customer relationship management (CRM) is a technology for managing all your company’s relationships and interactions with customers and potential customers. The goal is simple: Improve business relationships.

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I learned a lot in this module. I gained a lot of valuable insights and realization that will help me in my daily and future life. I learned all about customer relationship management.Customer relationship management (CRM) is a technology for managing all your company’s relationships and interactions with customers and potential customers. The goal is simple: Improve business relationships.

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