Which of the following refers to the tendency to see one’s own personal traits in other people?
The halo effect
Which of the following is the tendency to assign an individual to a group or broad category and then to attribute widely held generalizations about the group to the individual?
The halo effect
____ is considered by many employees to be the most effective work-life practice.
Work from home network
Reduced work schedule
Which of the following describes the last step in the perception process?
Screening the information
Selecting what to process
Organizing the selected data into patterns
Transmitting the observed information
The key assumption of Hersey and Blanchard’s situational theory is that subordinates vary in their
level of commitment.
level of security.
In general, research has found a(n) ____ relationship between personal traits and leader success.
Which of the following types of leader is one who has the ability to motivate subordinates to transcend their expected performance?
Two leadership styles used by Fiedler in his contingency theory were
employee-centered and job-centered.
consideration and initiating structure.
concern for people and concern for production.
relationship-oriented and task-oriented.
employee-oriented and relations-oriented.
Which of the following refers to the degree to which an employee performs a total job with a recognizable beginning and ending?
None of these
According to Maslow, the highest order needs are
Alderfer referred to the needs for physical well being as ____ needs.
____ describe the most basic human physical needs, including food, water and oxygen.
____ focus on employee learning of desired work behaviors.
What are the key elements of communication?
Encoding, message, and feedback
Encoding, noise, and symbols
Message, circuit, and decoding
Feedback, message, and perception
Feedback, circuit, and perception
Communication is defined by the text as the process by which information is
exchanged and understood by two or more people, usually with the intent to motivate or influence behavior.
transmitted to others.
Which of these is the richest medium for communication?
Face to face contact
The grapevine is an important means of communication that exists in companies. Most of the information passed through the grapevine is
destructive because it is not accurate.
____ is the extent to which team members are attracted to the team and motivated to remain in it.
____ is a role in which the individual provides support for team members’ emotional needs.
A task specialist role
A dual role
A nonparticipator role
A socioemotional role
____ is a collaborative approach to negotiation that is based on a win-win assumption, whereby the parties want to come up with a creative solution that benefits both sides of the conflict.
A bargaining zone
There are two types of roles that emerge in teams. They are the ____ role and the ____ role.
task specialist, socioeconomic
task specialist, socioemotional
Which of the following is a ratio that measures the firm’s internal performance with respect to key activities defined by management?
A liquidity ratio
An activity ratio
Return on total assets
A current ratio
Profit margin on sales
____ indicators focus on production and operating statistics.
Potential for learning and growth
Which of the following is a control system that measures performance in terms of after-tax profits minus the cost of capital invested in tangible assets?
Economic value-added system
Inappropriate control system
The ____ offers some indication of the degree to which various countries are open regarding economic matters.
Foreign Economy Index