Please clearly show your calculations in either MS Excel or Word file. You may also submit your handwritten paper after you scan and save it in a PDF format. No points will be given for those who do not show each step of the calculations.
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Julie works at Gentry Flower Shoppe, which operates at the 4 sigma level, with about 6,000 DPMO, which was determined recently. At that time, Gentry was found to have 1500 total defects. They want to improve to the 5 sigma level, or about 500 DPMO. Assuming nothing else changes, what would their new total defect level have to be?